Privacy Policy
gratitube ™app is a product of gratitube ™ ltd. This privacy policy will explain how gratitube ™ ltd uses the personal data we collect from you when you use our website and app.
What data do we collect?
gratitube ™ ltd collects the following data:
Personal identification information: Email address, Linked Social Accounts
Potentially personal identification information: IP addresses
Other data includes: Recording metadata, app crash reports, browser usage, date and time of visits
How do we collect your data?
You directly provide gratitube ™ ltd with most of the data we collect. We collect data and process data when you:
Register online or within the app
Use or view our website via your browser’s cookies
Use and interact with our app via analytics
How will we use your data?
gratitube ™ ltd collects your data so that we can:
Communicate with you, which may include responding to emails from you
Monitor and administer the stability and security of our services
Better understand user behaviour through our services
Supply you with information on products and services we think you're interested in
How do we store your data?
If you subscribe to our website or within the app, we will keep you on our list of interested users. Should you indicate that you want to be removed, we will aim to do so within 30 days.
Your data is stored on secure servers hosted by Google within Europe and Mailchimp within the US. Google and Mailchimp meet high data protection and security standards and keep any information they process on our behalf confidential.
Marketing
gratitube ™ ltd would like to send you information about products and services of ours that we think you might like. We will not sell or share your information with other third parties.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop gratitube ™ ltd from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, email us at hello@gratitube.co.uk
What are your data protection rights?
gratitube ™ ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request gratitube ™ ltd for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that gratitube ™ ltd correct any information you believe is inaccurate. You also have the right to request gratitube ™ ltd to complete the information you believe is incomplete.
The right to erasure – You have the right to request that gratitube ™ ltd erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that gratitube ™ ltd restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to gratitube ™ ltd’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that gratitube ™ ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email hello@gratitube.co.uk
Deletion request rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request we will permanently and irrevocably anonymize your personal information unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably necessary anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation
Make other internal and lawful uses of that information that are compatible with the context in which you provided it. Exercising Access, Data Portability, and Deletion Rights To exercise the access, data portability, and deletion rights above, please submit a verifiable consumer request to us by emailing us at: hello@gratitube.co.uk
Only you, or someone legally authorised to act on your behalf, may make a verifiable consumer request related to your personal information.
You may only make a verifiable consumer request for access or data portability twice within a 12 month period. The verifiable consumer request:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
Upon receiving a request for access, portability, or deletion, we will confirm receipt of the request within 14 days and provide information about our verification process and how we will process the request.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. We will deliver our written response to the email address associated with the account for account holders, and to the email address provided with the request submission for non-account holders.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org
How do we use cookies?
gratitube ™ ltd uses cookies in a range of ways to improve your experience on our website, including
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – gratitube ™ ltd uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Analytics – gratitube ™ ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We collect this in order to understand how users interact with our services.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The gratitube ™ ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
gratitube ™ ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 7th December 2022.
How to contact us
If you have any questions about gratitube ™ ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: hello@gratitube.co.uk